Last Updated: 2025.8.8
Swello Team holds the privacy of Swello app users in the highest regard. This policy details how we manage your personal information, covering all aspects from collection and usage to sharing and security. By using Swello, you are indicating your agreement with the terms laid out here. We encourage you to read through this policy carefully to understand how your data is handled.
· When we refer to personal information, we mean any data that can be connected to a specific person. This includes things like your name, email address, phone number, details about your device, how you use the app, and location data when it’s turned on.
· Third-party vendors are outside companies that Swello Team works with to provide services. These services can include developing the app, hosting it on servers, analyzing data, or maintaining the app.
· When you create an account for Swello, we need certain information to set up and secure your account, as well as to communicate with you. This includes your full name, a valid email address, and contact details. You can also choose to share more information, such as your preferences or custom settings, to make your experience with the app more personalized.
· To make Swello better, we track how you use the app. This includes which features you use, how long you stay on the app, how often you interact with it, and the actions you take while using it. This data helps us figure out what users need, improve the app’s functions, and create new features.
· We collect information about your device, like its model, the operating system it uses, unique identifiers, and details about your carrier. This is to make sure the app works well with your device, fix any technical problems, and improve performance on different devices.
· If you give permission, Swello can collect your location data. This allows us to offer personalized services, such as recommendations based on where you are or alerts about things nearby. You can turn off this feature at any time through your device’s privacy settings.
· We analyze how you use the app and the feedback you provide to improve its features, fix bugs, and come up with new ideas.
· We use the contact information you provided to send you important updates, security notifications, and promotional content.
· When you need help with the app, we use the data we’ve collected to quickly figure out and solve your issues, providing assistance that’s tailored to your situation.
· We study how users behave and what they prefer to develop better marketing strategies and enhance the overall experience of using Swello.
· Swello Team does not sell, rent, or trade your personal information for other companies’ marketing purposes. However, we may share your information with trusted third-party vendors who help run the app. These vendors are bound by confidentiality agreements to protect your information.
· We may need to share your information if there’s a valid legal request, such as a court order or a government investigation, as required by law.
· In the case of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring party. We ensure that this party will follow the terms of this policy.
We keep your personal information only as long as it’s needed for the reason we collected it or to comply with legal requirements. Once it’s no longer needed, we securely delete it or make it anonymous so that no one can access it without authorization.
Swello Team uses strong security measures to protect your information. These include encryption, secure servers, controls on who can access the data, and training for our staff. While we work hard to keep your information safe, no online system is completely secure, and we can’t guarantee absolute protection.
Depending on where you live, you may have certain rights regarding your personal information. These can include asking for a copy of the information we have about you, updating any inaccurate or incomplete data, requesting that we delete your data in applicable cases, limiting how we process your data under specific conditions, objecting to processing based on legitimate interests, and getting your data in a structured, transferable format. To exercise these rights, contact us at moonlitHollow980213@outlook.com. We will respond promptly and in line with relevant laws.
Swello is not intended for users under the age of 17. We do not knowingly collect personal information from minors. If we find out that we’ve accidentally collected data from a child under 17, we will delete it immediately as required by law.
Swello Team may change this policy to reflect changes in our business practices, legal obligations, or technology. We will announce significant updates through in-app notifications or email. If you continue to use Swello after these updates, it means you accept the revised terms. We recommend checking this policy regularly.
If you have any questions about this policy or how we handle your data, please email us at moonlitHollow980213@outlook.com.